Tuesday, September 13, 2005

The Fiber Challege

I had to post this. Thanks, Lauren.

While eating Kellogg's Mini-Wheats, I recently noticed a new "Two-Week Fiber Challenge" advertised on the box. The "challenge," if you can call it that, was to eat Mini-Wheats every day for two weeks, then to "see if you feel a difference." Personally, I think a challenge is to launch a live donkey into space, or genetically engineer a self-replicating bologna. But maybe the marketing people at Kellogg's have lower standards.

What incensed me is that they don't actually talk about the one real benefit of fiber. Granted, I don't want to read about sitting on the bowl while I'm eating from a bowl, but that's beside the point. They say "people who increased their fiber intake felt less tired." Well, maybe they felt less tired because they were sitting on the bowl all day.

This kind of opportunity was too good to, ah, pass, so I made the following prank call to Kellogg's.


KELLOGG'S: This is Betsy, how can I help you?

JOHN HARGRAVE: I was eating some Mini-Wheats, and I read about the Fiber Challenge, you know, where you challenge people to eat your cereal for two weeks?

KELLOGG'S: Yes.

JH: I started eating it regularly, and I noticed a difference all right.

KELLOGG'S: [Long pause]

JH: Do you know what it was?

KELLOGG'S: As far as what, sir?

JH: Do you know what happens when you eat a lot of fiber?

KELLOGG'S: No.

JH: You don't know the benefit of eating a lot of fiber?

KELLOGG'S: I mean, yes. It, uh, it regulates you.

JH: I'll say. I have been on the commode for six solid hours. And when I say "solid," I use that term loosely. Do you get my meaning?

KELLOGG'S: Yes, sir. I do apologize about that.

JH: I haven't seen this much brown since I visited the UPS headquarters.

KELLOGG'S: I'm sorry to hear about this. Now, ah, how much cereal did you consume?

JH: A box a day, just like you suggested.

KELLOGG'S: An entire box?

JH: In the morning, sure. Then a couple of bowls of All-Bran in the afternoon.

KELLOGG'S: Sir, we recommend one bowl per day.

JH: What? No, it says box. Hang on. I've got it here ... oh. Oh, no. Oh boy.

KELLOGG'S: We encourage people to have a bowl a day.

JH: Well, what if the bowl is big? Like a mixing bowl?

KELLOGG'S: Let me go ahead and get your name.

JH: You know, you guys really should be more clear about this. "Box" looks an awful lot like "bowl."

KELLOGG'S: I'll be happy to pass your comments along, if I can just get your contact information.

JH: My Lord. It's like a smoked ham exploded in here. Can I send you pictures, so you can see what do to your customers?

KELLOGG'S: It's up to your discretion.

JH: It looks like a Yule log. You should call yourself YULElogg's, not Kellogg's.

KELLOGG'S: I do apologize for that, sir.

JH: Look, I'm worried. What should I do? I can't even get off the toilet here. I'm afraid I'll frisbee out another platter of bun fudge.

KELLOGG'S: Well Mr. Hargrave, all I can suggest is for you to contact your physician. The challenge is to eat a bowl a day, not a box.

JH: How is that a challenge?

KELLOGG'S: Uh, it's not really, a challenge, it just makes you feel better.

JH: Why do you call it a challenge, then?

KELLOGG'S: All I can suggest is for you not to consume any more of it.

JH: Why?! Am I going to get cancer?

KELLOGG'S: I'd suggest you call your physician.

JH: Are you guys going to reimburse me for a plumber?

KELLOGG'S: I've never heard of, uh, anything like this, but I can pass your comments along and see what they say.

JH: [Long sigh, followed by gasping and mild choking] Can I ... [hacking] ... can I at least get some free cereal?

KELLOGG'S: We typically don't give out free cereal, sir.

JH: Give me a break. I've got to deal with Stool and the Gang here.

KELLOGG'S: Again, I will be happy to forward along your comments.

JH: OK, one second. [Loud flushing noise] Oh boy. I'm going to have to use a spatula on this.

KELLOGG'S: Can I do anything else for you, sir?

JH: Believe me, you and your cereal have done enough.

KELLOGG'S: Thank you for calling Kellogg's.

JH: [Flushing]

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